Customer Service (Joel)
| Responsible | Lauren Gautschi |
|---|---|
| Last Update | 09/21/2026 |
| Completion Time | 4 hours 9 minutes |
| Members | 1 |
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Getting Started2Lessons · 16 min
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Navigate in OdooNew 10 xp
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Filters and ViewsNew 10 xp
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Using Odoo3Lessons · 20 min
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Odoo CalendarNew 10 xp
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Schedule ActivitiesNew 10 xp
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Chatter BasicsNew 10 xp
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Odoo Discuss3Lessons · 19 min
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Direct MessagesNew 10 xp
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Voice & Video CallsNew 10 xp
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ChannelsNew 10 xp
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Business Flow2Lessons · 41 min
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Administrative DepartmentNew 10 xp
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Construction ProjectNew 10 xp
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Introduction to Odoo CRM2Lessons · 16 min
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CRM Basics: All About ActivitiesNew 10 xp
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Probabilities & Sales TeamsNew 10 xp
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CRM Scheduling Activities5Lessons · 39 min
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Activity PlansNew 10 xp
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Won and Lost OpportunitiesNew 10 xp
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CRM Activities Automations and ReportingNew 10 xp
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Sales Team ReportingNew 10 xp
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Scheduled Activities & Moving OpportunitiesNew 10 xp
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Documents1Lessons · 3 min
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Accounting integration and Workflow ActionsNew 10 xp
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Helpdesk Overview6Lessons · 40 min
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Helpdesk OverviewNew 10 xp
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Website & Email TicketsNew 10 xp
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Helpdesk StagesNew 10 xp
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Helpdesk TicketsNew 10 xp
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Inactive TicketsNew 10 xp
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Channels: How to Receive TicketsNew 10 xp
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Field Service4Lessons · 55 min
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Your First Field Service TaskNew 10 xp
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Creating & planning Field Service tasksNew 10 xp
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Product management in Field ServiceNew 10 xp
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Using maps in Field ServiceNew 10 xp
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